BoardBook Administration and Meeting Management Help
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What's New and Popular
- BoardBook Program Update March 2025 (pdf) added 3/21/25
- Create a Saved Agenda Item (pdf) added 6/24/25
- Self-Paced Training (pdf) added 6/24/25
- Practice Meeting Guide (pdf) added 6/24/25
- Adding or Customizing Agenda Item Fields (pdf) added 6/24/25
- Automatic Notification Emails (pdf) added 6/24/25
- Change How Your Agenda Items Number (pdf) added 6/24/25
- Change Your Motion Results (pdf) added 6/24/25
- Change Your Vote Options (pdf) added 6/24/25
- Control When Your Meetings Lock (pdf) added 6/24/25
- Modify the No Folder in Online Documents (pdf) added 6/24/25
- Subscriber Email Settings (pdf) added 6/24/25
- Customize User Names and Titles (pdf) added 6/24/25
- Resolving Login Issues (pdf) added 6/24/25
- How to Merge PDF Documents (pdf) added 6/24/25
- Working with Report Templates (pdf) updated 6/24/25
- Add a New User (pdf) updated 6/24/25
- Best Practices - User Management (pdf) updated 6/24/25
- Manage Users (pdf) updated 6/24/25
- Reset User Password (pdf) updated 6/24/25
- Understanding User Permissions (pdf) updated 6/24/25
- Advanced Features (pdf) updated 6/24/25
- BoardBook Premier Quick Reference Sheet (pdf)
Below you'll find that our support materials are listed in sections by subject or general category:
Best Practices
These documents will cover some of the best practices we and our customers have found:
- Best Practices - During the Meeting (pdf) - New 3/21/25
- Best Practices - Minutes (pdf) - New 3/21/25
- Best Practices - Templates (pdf) - New 3/21/25
- Best Practices - User Management (pdf) updated 6/24/25
Foundation Information
These resources will give you a basic understanding of some key concepts that will appear in numerous other documents and videos:
- Controlling Permissions to Agenda Item Fields and Attachments (video)
- Quick overview of how the Meeting Status is used to control the Release of Meeting Materials (video)
- The Meeting Cycle (pdf) - New 3/21/25
- Tour of the Home Screen (video)
- Self-Paced Training (pdf) added 6/24/25
- Practice Meeting Guide (pdf) added 6/24/25
Creating the Meeting
Working with the Agenda
- Quick Tips – Working with Agenda Items (pdf)
- Import Agenda Items (video)
- Copying items from another meeting (video)
- Deleting, deactivating and tabling items in the agenda (video)
- Adding Items or Sub-items to the Agenda (video)
- Adding Sub Items or Changing an Item’s Position (video)
- Reordering Agenda Items (video)
- Editing an existing agenda item (video)
- Adding, deleting, and updating attachments (video)
- Attachments – Reordering and Renaming – updated (pdf)
- Use Attach Documents Tool to Update Attachments Across Multiple Items Simultaneously (video)
- Agenda Item Requester Process (pdf) - Updated 3/21/25
- Managing Links in BoardBook Premier (pdf)
- Create a Saved Agenda Item (pdf) added 6/24/25
Meeting Documents
- Adding Extras or Supplemental Resources (video)
- Downloading the Minutes Report (video)
- Downloading a PDF Packet (video)
- Downloading and Running the Agenda Report (pdf)
- Downloading a PDF Packet (pdf)
- How to Download the Meeting Materials (video)
- Working with Custom Documents, Agenda, Public Notice, Minutes (pdf)
- Configuring Page Numbers in Reports (pdf)
Releasing the Meeting
- Releasing the Meeting by Changing the Status (video)
- Sending a Meeting Notification (pfd) - New 3/21/25
- Cancelling a Meeting in BoardBook Premier (pdf)
- Update Meeting Status or Archive Multiple Meetings Simultaneously Using the Change Meetings Feature (video)
- Postponing a Meeting (pdf)
- Postponing a Meeting (video)
Meeting Management and Minutes Tools
- Minutes Manager Tools (video)
- Minutes Management Tools in BoardBook Premier (pdf) - Updated 1/4/2023
- The Public Projector Screen (video)
- Leading the Meeting (pdf)
After the Meeting
- Uploading the approved minutes and completing the meeting (video)
- Custom Minutes with Attachments (pdf) - New 2/26/24
Other Subjects
- The Public Screen (video)
- Troubleshooting the Public Page (video)
- Managing Meeting Locations (pdf)
- Using BoardBook with Google Drive and Google Workspace (pdf) - New 3/21/25
- How to Merge PDF Documents (pdf) added 6/24/25
Working with Meeting and Report Templates
- Understanding the difference between Meeting and Report Templates (video)
- Template Management Guide (pdf)
- Creating and Editing Meeting Templates (video)
- Working with Agenda, Notice, and Minutes RTF Templates (video)
- Working with Report Templates (pdf) updated 6/24/25
- Working with Meeting Templates (pdf) - New 11/29/22
Working with Committees
Committees give you a way to identify groups that have their own meetings and or manage access to attachments and documents based on membership in the Committee or Permission Group.
- Working with Committees (pdf) - Updated 8/13/24
Working with Users
Once you have a good feel for adding and managing Meetings and Agendas, it’s time to work with your users:
- User Management Guide (pdf)
- Best Practices - User Management (pdf) updated 6/24/25
- Add a New User (pdf) updated 6/24/25
- Resolving Login Issues (pdf) added 6/24/25
- Manage Users (pdf) updated 6/24/25
- Reset User Password (pdf) updated 6/24/25
- Understanding User Permissions (pdf) updated 6/24/25
- Customize User Names and Titles (pdf) added 6/24/25
Working with Settings
Settings can fine tune your BoardBook experience:
- Adding or Customizing Agenda Item Fields (pdf) added 6/24/25
- Automatic Notification Emails (pdf) added 6/24/25
- Change How Your Agenda Items Number (pdf) added 6/24/25
- Change Your Motion Results (pdf) added 6/24/25
- Change Your Vote Options (pdf) added 6/24/25
- Control When Your Meetings Lock (pdf) added 6/24/25
- Modify the No Folder in Online Documents (pdf) added 6/24/25
- Subscriber Email Settings (pdf) added 6/24/25
Advanced Features
These include Goals, Online Documents and Policies, and Organizational Branding. Please review these handouts:
- Advanced Features (pdf) updated 6/24/25
- Goals and Goal Management (video) - Updated 8/13/24
- Goals and Goal Management (pdf) - Updated 6/14/2024
- Online Documents - Fundamentals and Document Type Creation (pdf) - New 3/21/25
- Online Documents - Managing Files and Folders (pdf) - New 3/21/25
- Online Documents - Download a Policy Manual or other Document Collection (pdf) - New 3/21/25
- Advanced Features – Online Documents (pdf) - Updated 2/26/24
- Electronic Voting (pdf)
- Organizational Branding (pdf)